Terms of Use

TERMS AND CONDITIONS

Welcome to Nation Training!

In these Terms, Nation Training is referred to as “we”, “us” or “our”. The customer is referred to as “you” or “your”.

These Terms apply to the purchase, access and use of our online training products, including one-off courses, coaching, memberships and related services such as AI chat bots.

1. What these Terms cover
1.1 These Terms apply when you:
(a) purchase or enrol in any online course, bundle, module or digital download from us;
(b) subscribe to a membership (including a monthly subscription) offered by us; and/or
(c) access our training content via our website or via any third-party course delivery platform we use, including Teachable.

1.2 Our website includes nationtraining.com.au and any other websites we operate with the same domain name and different extensions.

2. Definitions
Account means your user account used to access the Online Course or Membership content.
Authorised User means the individual person who purchased, enrolled or subscribed (or on whose behalf the purchase was made) and who is permitted to access the Online Course via the Account. An Account is for one Authorised User only unless we expressly agree otherwise in writing.
Course means any individual training module, bundle, coaching module, digital download or training product offered by us.
Fees means the price displayed at checkout for the Course and/or Membership selected by you.
Membership means a subscription-based training product that provides access to specified training content while your subscription remains active and payments are up to date.
Online Course or Services means our training content and related services, including video content, questionnaires, associated materials and any certificates we provide.
Platform Provider means any third-party platform used to host, deliver or process payments for the Online Course or Membership, including Teachable.

3. Acceptance of these Terms
3.1 Before you enrol or subscribe, please read these Terms carefully. If you do not agree, do not purchase, enrol, subscribe or access the Online Course or Membership.
3.2 By clicking “accept”, creating an Account, purchasing, enrolling, subscribing or accessing the Online Course or Membership, you agree to be bound by these Terms.

4. Enrolling, subscribing and account requirements
4.1 To enrol in a Course or subscribe to a Membership, you must create an Account and pay the Fees.
4.2 By creating an Account and purchasing, enrolling or subscribing, you represent and warrant that you have the legal capacity and authority to enter a binding contract and are authorised to use the payment method provided.
4.3 Your purchase is not confirmed until payment is approved and you receive confirmation via email and/or successful enrolment shown in your Account.

5. What you receive
5.1 The Online Course is designed to teach carpet and upholstery cleaning and related topics.
5.2 Courses may be purchased individually or in bundles as stated at checkout.
5.3 We will use reasonable efforts to ensure the Online Course is substantially as described at the time of purchase.
5.4 Once payment is received, you will be granted access to the Course or Membership content via your Account.
5.5 Unless we state otherwise in writing, content is provided for online viewing only and must not be downloaded, reproduced, republished, shared or redistributed.
5.6 Some materials may be downloadable where enabled by us.
5.7 Certificates of completion, if issued, are educational only and do not constitute a government or trade licence.

6. Access terms
6.1 Fixed access courses
(a) For Accounts created on or after 1 January 2025, access is valid for the term shown at checkout.
(b) If no term is shown, access is limited to a maximum of 12 months from the date of enrolment unless stated otherwise.

6.2 Memberships and subscriptions
(a) Membership access is provided only while your subscription remains active and payments are up to date.
(b) If a Membership is cancelled or payment fails and is not remedied, access will end.

6.3 Legacy accounts
(a) Some users may have obtained access through previous operators or historical arrangements not entered into with our current entity.
(b) Any access provided to legacy users is provided at our discretion and may be withdrawn unless expressly agreed otherwise in writing.
(c) Any transition offer to legacy users constitutes a new offer requiring opt-in purchase or subscription.

7. Licence and acceptable use
7.1 We grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the Online Course or Membership content solely by the Authorised User and strictly for that individual’s personal use during the valid access term.
7.2 Each Account is for one Authorised User only. You must not share, pool, rotate or otherwise provide access to any other person.
7.3 You must not share login details, allow any other person to view or access content (including via screen sharing or group viewing), copy, record, reproduce, distribute, resell, sublicense, commercially exploit content, or circumvent access controls.
7.4 Any breach of this clause constitutes a material breach and may result in immediate suspension or termination under clause 19 without refund, except where required by law.

8. Fees and payment
8.1 Fees are displayed at checkout, in Australian Dollars, and may change prior to purchase.
8.2 Fees must be paid in full at enrolment or on the recurring schedule for Memberships.
8.3 Prices include GST unless stated otherwise.
8.4 Payments may be processed by third-party providers whose terms apply.

9. Membership billing and changes
9.1 Memberships renew automatically unless cancelled before renewal.
9.2 Failed payments may result in suspension or cancellation.
9.3 Pricing may change with reasonable notice applying from the next renewal.

10. Cancellation, refunds and consumer guarantees
10.1 One-off course purchases are generally final.
10.2 No change-of-mind refunds are offered except at our discretion.
10.3 Memberships may be cancelled at any time, effective at the end of the billing period.
10.4 Nothing limits your rights under the Australian Consumer Law.

11. Disclaimers
11.1 Content is educational and general in nature.
11.2 We do not guarantee results, income or business outcomes.
11.3 Product references are not endorsements.
11.4 You are responsible for compliance with laws and safety standards.

11.5 No reliance and real-world outcomes

The Online Course and all related materials are provided for general educational purposes only.

You acknowledge and agree that:

(a) you do not rely, and have not relied, on the Online Course as professional, technical, legal, financial, safety, compliance or business advice;

(b) any actions you take, or decisions you make, in the real world after accessing the Online Course are taken entirely at your own risk;

(c) we are not responsible or liable for any outcomes, results, loss, damage, injury, regulatory breach, financial impact or business consequences arising from your use of, reliance on, or application of the Online Course, even if the content is followed in whole or in part; and

(d) it is your sole responsibility to assess the suitability, accuracy and applicability of the Online Course to your circumstances, and to obtain independent professional advice where appropriate.

Nothing in this clause limits any rights you may have under the Australian Consumer Law that cannot be excluded.

12. Privacy
12.1 We collect personal information in accordance with our Privacy Policy.
12.2 By agreeing to these Terms, you also agree to our Privacy Policy.

13. Intellectual property
13.1 All Intellectual Property Rights in the Online Course, Membership content and related materials are owned or licensed by us.
13.2 Except for the limited licence granted under clause 7, no rights are transferred to you.
13.3 You must not copy, reproduce, distribute, publish, resell, sublicense, make available or create derivative works from our content without written consent.
13.4 Unauthorised commercial or business use constitutes acceptance of a retrospective commercial licence.
13.5 The licence fee is AUD $2,500 per unauthorised user, recipient, copy or instance of distribution and is payable immediately as a debt without proof of loss.
13.6 Payment does not grant ongoing rights or limit our enforcement rights.
13.7 Nothing limits rights under the Australian Consumer Law.

14. Third-party platforms
14.1 Content may be delivered via Platform Providers whose terms apply.
14.2 We are not responsible for their acts or omissions to the extent permitted by law.

15. Availability
15.1 Access is provided on an “as is” basis without guarantee of uninterrupted availability.
15.2 Content may change or be updated.

16. Liability and indemnity
16.1 Our liability is limited to the Fees paid for the relevant Course or Membership, to the extent permitted by law.
16.2 You indemnify us for losses arising from breach or misuse.

17. Notices
17.1 Notices may be given via email or platform notification.
17.2 Notices are deemed received 24 hours after sending.

17.3 Contact email: info@nationtraining.com.au

18. Dispute resolution
18.1 Disputes must first be notified in writing.
18.2 Parties must attempt good-faith resolution for 14 days before proceedings, except urgent relief.

19. Termination
19.1 Accounts terminate automatically at the end of the access period or Membership expiry.
19.2 We may suspend or terminate access at any time, for any reason or no reason, with or without notice, and without providing justification.
19.3 Termination does not entitle you to refunds or compensation to the extent permitted by law.
19.4 Upon termination, access ceases immediately and unauthorised copies must be destroyed.
19.5 Consumer rights under applicable law are not excluded.

20. Changes to these Terms
20.1 We may update these Terms by posting updated versions on the Website or Platform.
20.2 Continued use constitutes acceptance of updated Terms.

21. General
21.1 These Terms are governed by the laws of Western Australia.
21.2 Each party submits to the exclusive jurisdiction of Western Australian courts.
21.3 If any provision is unenforceable, it is severed and the remainder continues.
21.4 You may not assign without consent. We may assign or novate with notice.