Privacy Policy


1. Introduction

This Privacy Policy explains how Nation Training (referred to as we, us or our) collects, uses, stores and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to all individuals who interact with us, including students, prospective students, website users, and other individuals whose personal information we collect.


2. Personal Information

We may collect personal information about you, including but not limited to:

  1. Name
  2. Contact details (email address, phone number, postal address)
  3. Enrolment and course participation details
  4. Communications with us (including emails, enquiries and feedback)
  5. Payment and transaction information (where applicable)
  6. Any other information you voluntarily provide to us

We may collect personal information in a variety of ways, including when you:

  1. Enrol in a course
  2. Register an account
  3. Subscribe to communications
  4. Complete forms, questionnaires or assessments
  5. Contact us by email, phone or via our website

You may interact with our website anonymously. However, choosing not to provide certain personal information may limit your ability to access courses or services.


3. How We Collect Personal Information

We collect personal information only by lawful and fair means, and where reasonably necessary for our functions or activities. Information is collected directly from you unless it is unreasonable or impracticable to do so.


4. How We Use Personal Information

We use personal information for purposes including:

  1. Providing and administering courses and educational services
  2. Managing enrolments, access and course participation
  3. Responding to enquiries and providing customer support
  4. Improving our services, content and user experience
  5. Communicating updates, marketing information or newsletters (where permitted)
  6. Meeting legal, regulatory and compliance obligations

We will not use personal information for purposes unrelated to our functions unless permitted by law or with your consent.


5. Marketing Communications

We may use your contact details to send you information about courses, updates or services that may be of interest to you.
You may opt out of marketing communications at any time by using the unsubscribe option or contacting us directly.


6. Disclosure of Personal Information

We do not sell, rent or trade personal information.

We may disclose personal information only where:

  • It is necessary to provide our services (e.g. IT or platform providers)
  • Required or authorised by law
  • You have consented to the disclosure

Where personal information is disclosed to third parties, we take reasonable steps to ensure those parties handle the information in accordance with the APPs.


7. Storage and Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
This includes physical, electronic and organisational safeguards.

Personal information is retained only for as long as necessary to fulfil its purpose or comply with legal obligations, after which it is securely destroyed or de-identified.


8. Access and Correction

You have the right to request access to personal information we hold about you and to request correction if the information is inaccurate, out-of-date, incomplete or misleading.

Requests for access or correction can be made by contacting us using the details below.
We will respond within a reasonable period and in accordance with APP 12 and APP 13 (enforce at the time of this notice).

Where access is refused, we will provide written reasons as required by law.


9. Third-Party Websites

Our website or course materials may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any third-party sites you visit.


10. Overseas Disclosure

Where personal information is disclosed to overseas recipients (for example, cloud or platform providers), we take reasonable steps to ensure that the recipient handles the information in a manner consistent with the APPs, unless an exception under the Privacy Act applies.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The most current version will be published on our website, and continued use of our services indicates acceptance of the updated policy.


12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact:

Nation Training
Email: info@nationtraining.com.au